Unhappy Developer Bashes WP7 – MS Gives Him a Call

Many customers and developers alike have shown their frustrations about how slow Microsoft is moving with Windows Phone 7. Most of the anger comes from the fact that we can see how big Windows Phone can be. It has all the pieces in place to be a heavy hitter in the market. What other OS can even compete with Office, Xbox Live, Zune Pass, Facebook, Outlook, etc. all integrated into one system. On paper it should be a no contest really.

It is a contest though and we have a long road ahead of us. One reason being that things like updates and API hooks for devs are taking to long to materialize. One developer by the name of Danny Tuppeny voiced his anger on his blog recently. He had several issues with WP7 on his blog he really let them have it. Then something surprising actually happened. Microsoft actually called him and they spoke about his concerns. He said the following took place during their conversation.

• The WP7 launch in the U was acknowledged as limited because of its disconnect from the US
• Error logs exist on WP7 developer phones so that MS can see and retrieve error logs but that doesn’t currently exist on retail phones but MS will now consider adding this to developer unlocked phone
• MS will look into providing a change log/release notes with updates to add to transparency
• The excuse that big companies move slower is not an excuse for not having updates yet

Microsoft has a long way to go when it comes to updates and moving at a faster pace. It is however a very positive sign that they are listening when you hear storie like this.

Source: MobilityDigest