Huge Japan Based Life Insurance Company Upgrades 30,000 XP Desktops to Windows 8 TabletsAugust 7, 2013 No Comments
Meiji Yasuda Life Insurance in Japan has teamed up with Fujitsu Limited and Microsoft Japan to upgrade 30,000 XP Machines with Windows 8 tablets.
- Mobile productivity: Shifting to a mobile platform enables the company to move away from reliance on paper, communicate more effectively with customers through rich and interactive content, and have the full power of a PC connected to their existing corporate assets, providing an “in the office experience” anywhere.
- App compatibility: Meiji Yasuda’s existing Windows XP apps, including their life insurance proposal app, are also compatible with Windows 8 and reduced the complexity of upgrading to a mobile tablet form factor.
- Multi-Touch + stylus data input: Windows 8 touch and the option for handwritten input using a stylus allows customers to sign documents electronically in a more natural way, which is key for moving their entire customer base from a familiar paper-based model to digital.
- Keeping data protected: Meiji Yasuda is able to encrypt customer records and keep them stored centrally, allowing sales personnel to travel with their tablets and access necessary customer data without any security risks.
REDMOND, Wash., and TOKYO — Aug. 6, 2013 — Microsoft Corp. today announced that Meiji Yasuda Life Insurance Company is deploying approximately 30,000 Windows 8 tablets as new sales devices for its sales personnel under close cooperation between Fujitsu Limited and Microsoft Japan Co., Ltd. This is Japan’s largest and one of the world’s largest deployments of Windows 8 tablets this year. Meiji Yasuda Life Insurance will start to conduct sales activities using the new tablets nationwide starting in September 2013.
As part of an effort to enhance its customer service experience, Meiji Yasuda reviewed its procedures and services from the ground up, based on customer feedback, and developed face-to-face services that provide useful information in easy-to-understand terms.
Leveraging the advantages offered by tablets, Meiji Yasuda will enhance communication with its customers by using videos and other content to explain its products. It will also aim to focus more resources on improving service and boosting its competitiveness by streamlining contract processing and helping eliminate the need for printed documentation while providing enhanced security.
Fujitsu, the partner leading the implementation of this deployment, selected Microsoft’s Windows 8 Pro enterprise operating system to develop a specialized Windows 8 tablet to improve customer service by digitizing procedures and providing beneficial information in an easily understandable format. With this development, Meiji Yasuda Life Insurance will be the first Japanese life insurance company to adopt Windows 8 Pro.
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