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Enforcement United: New Xbox Live Feature Currently in Beta

August 6, 2013 No Comments

The Xbox Team has put out a new Xbox Live feature called Enforcement United. The feature is in beta right now but you can help police Xbox Live by teaming up with the community.


Glenn Kaleta, Director, Xbox Live Policy & Enforcement:
Today, we are excited to announce the beta of an exciting new community feature tentatively called Xbox Enforcement United. Members like you will be able to get involved to help ensure that Xbox Live remains a fun, fair and safer place for everyone.

For those unfamiliar with our Xbox Live Policy and Enforcement Team, we are a dedicated team of agents who work closely with you, the community, to identify and resolve issues that negatively impact your experience on Xbox Live.  We process every complaint we receive – thousands a day – and many of them require relatively simple judgment calls like whether a Gamertag or profile content abides by the Xbox Live Code of Conduct. That’s where the Enforcement United beta program comes in. We love that our community is smart and engaged, and we want to harness that talent to give you a sense of ownership on the service.

Members who join the Enforcement United beta will participate by providing their opinions on whether particular content, initially Gamertags, violate the Xbox Live Code of Conduct. These decisions from participants feed into an algorithm our team developed. That algorithm takes several factors into account like how many participants believe there had been a violation and how reliably those individual members’ historical decisions aligned with the general consensus. The system can then determine whether or not to apply an enforcement action like requiring a Gamertag change, or if the complaint should be escalated for one of our enforcers to review more closely.

We have built in a series of carefully designed controls so no individual participant can wield unchecked power over another. The system will also continually calibrate itself to understand how reliable the data is and the sources it comes from.


You can read more about it here
Join Enforcement United here


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