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Microsoft to Surface Buyers: $50/£50 Gift Voucher for Shipping Screw Up

October 26, 2012 1 Comment

Microsoft has had minor shipping problems with the Surface RT. Some folks have not received their devices when it was by or on the date issued. One reader sent us this email that Microsoft sent them giving them a $50/£50 gift voucher as an apology.


Dear Customer,

Thanks again for pre-ordering your Surface online!

As stated at the time of order, we expect customers in Canada to receive their Surface devices between Oct. 26 and Oct. 30. We apologize for any confusion caused by subsequent emails stating an earlier or later arrival date. To make up for any inconvenience, we would like to offer you a single use coupon for up to

CND$50 off your next purchase from the Microsoft online store*.

To use your coupon, please visit www.microsoftstore.com/ca, shop for the items you want, and, at check out, type the code xxxxx in the Promo Code box. The value of your coupon will be applied at checkout, before you complete your purchase.

If you have any questions regarding your order, please visit us online at www.microsoftstore.com/ca or give us a call at xxxxxxxxxxxxxxxx.

Thank you,

Microsoft online store


Not bad for a minor shipping problem of a few days.





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