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Issues Updating Apps? Windows Phone Marketplace Issues?

August 13, 2012 22 Comments

Are you having trouble installing updates recently?

We have received a few inquired here and there asking if there was a problem with the Windows Phone Marketplace. A few folks seem to be getting stuck somewhere along the app installing the update. I thought it was a minor issue where a handful of readers were seeing the problem but it looks like they are not alone as some WMPU readers are getting the same error.

I am personally have no issues at the moment.


Any of you out there having problems installing updates recently?



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  • Mohib Sheth

    Just updated 5 apps yesterday.. All working fine

    • http://wp7connect.com Hyde13

      good to hear 🙂

  • http://www.facebook.com/profile.php?id=1373307555 Glenn Smith

    I have had issues with the marketplace in the past, but not recently. Is there a dotw on wp7 this week?

  • Barry Culhane

    Issues this morning trying to update Bing Translator and WhatsApp… download completes (50%) but installation fails (at 100% – “attention required”)

    • Anonymous

      I am having problem with the exact two apps. Mine just stuck at 75%.

  • Anonymous

    It is pretty strange. I completed one update on 8/12. But two more just failed today.

    Updates finished downloading, but could not pass the 75% install.

    I tried uninstall the app, and reinstall them. no help. Worst yet, I don’t have the apps I need to use now.

    • http://wp7connect.com Hyde13

      That sucks… hopefully this will get resolved soon

    • Amish

      Me too. I am updating WhatsApp and Translator and both of them are failing. I tried to uninstall and reinstall that didn’t work either. Now I don’t have older version also. 🙁

  • y0av

    Some apps work, some don’t.
    Try Installing Translator by Bing…

    • http://wp7connect.com Hyde13

      it worked fine for me

  • Anonymous

    I don’t have issues downloading updates. But the marketplace has been giving me false update notices. I’ll see a “1”, and go to check it out just to find nothing to update…

  • http://wp7connect.com Hyde13

    For those have issues…
    Let us know your device and location…
    Maybe we can figure this out : )

  • tabraoui

    Very weird… On the Lumia 900 everything updated smoothly. But on the Lumia 800 the updates are stopping at 75%.
    NB: the 900 has the 8779 firmeware, while the 800 still has the 8773.
    Could this be the thing?
    Please confirm.

    • http://wp7connect.com Hyde13

      I have a backup phone here with 8112 and they installed fine…

  • irfan

    I have HTC HD7. And I am having trouble with two apps WhatsApp and Translator. Originally attempted an update but got the message “we’re having trouble installing this app.” They give 2 options, either to retry or remove the app and install it again. I did both still recieving same error.

  • irfan

    Oh Im in Middle East

  • camila

    I have a HTC mozart and I just can’t seem to download WhatsApp. I used to have it but by mistake deleted it, and now I can’t get it back..
    And I’m from Brazil but I bought my HTC in Germany

  • Pingback: Microsoft Details Reasons Marketplace Errors For Some Users | WP7 Connect

  • http://wp7connect.com Hyde13
  • matt

    I have the Nokia Lumia 821 and it says I have updates for a couple apps but my version is newer than the one it wants me to install

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