Karios Games: Open letter to Joe Belfiore About Lack of Upgrade to Windows Phone 8June 25, 2012 9 Comments
Ever since the Windows Phone 8 announcements, I haven’t really nailed down my feelings towards the upgrade options or lack there of for current devices. At one end I understand that for the platform to grow, Microsoft must make some hard decisions in terms of the systems architecture, etc. At another end I am upset about the fact that alot of fuss was made about the Lumia 900 for it not to be able to update a FULL version of Windows Phone 8.
What did Microsoft do? They are creating an update called Windows Phone 7.8 that gives all the current handsets the look and feel of Windows Phone 8 but it looks like we will be getting nothing else (as of now).
While I put together my thoughts on the subject, MonsterUp and MonsterUp Adventures developer Karios Games has published an open letter to Joe Belfiore and the Windows Phone team. Here we have the third part which features his thoughts on the upgrade.
Listen to your users. The (sadly) few people that are enthusiastic about the platform do everything we can to promote the things Windows Phone has to offer and you know what kind of an uphill battle this is. By killing support on current devices, you lose twofold: you lose a lot of your current customers (since you lose their trust) and you lose their promoting work (since you cannot expect them to suggest Windows Phone to anyone after that, do you?) I’m sure you have seen the poll about this already at uservoice (http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/2945071-bring-new-features-of-wp8-that-can-be-supported-by) and the hundreds of angry customers’ comments below. The interesting thing is that the poll itself is a mature suggestion, and not some ranting , suggesting that you just port the most important user features to the existing user base. If I had written the suggestion, I would have demanded that you do a full transition, with the kernel and native code support, since this would avoid fragmentation on the Marketplace and give the Windows Phone team a big “wow” from everybody. Apple did a full transition from PowerPC architecture to x86, including development tools and OS, and they had much less resources that Microsoft has at their disposal. It is obvious to many people that these are just wrong strategic decisions and not technical barriers. If WP8 runs a bit slower on older hardware, so be it, people will be pleased with the effort and upgrade their harware as soon as possible. If someone puts iOS 6 on their iPhone 3GS, do they expect snappy performance? No, they don’t. They get a trial version of the OS version, and upgrade happily to iPhone 5 in a few months.
Tags: Karios Games, Windows Phone, Windows Phone 7.8, Windows Phone 8, Windows Phone TeamNews